Benefits and Income Maximisation Adviser

 94% of our colleagues rate Age Scotland as a great place to work

Age Scotland is the Scottish charity for older people, working with and supporting thousands of older people across Scotland through our services, our membership network and communities of interest.

We support and enable hundreds of communities and older people’s groups across Scotland. We provide information, friendship and advice through our free helpline and publications. We tackle loneliness and isolation with our Friendship Services and much more. 

We work in Scotland with older people’s groups who provide vital activities and services for older people in their local community. We campaign on the issues that older people tell us are important to them. 

Funded jointly by the Rothesay Foundation and SGN, this is an exciting adviser role where you will provide well researched and detailed advice that will make a difference to Scotland’s older people by enabling them to access rights and entitlements through income maximisation opportunities. 

People-centered, you will deliver expert benefits, energy, cost of living and income maximisation advice. 

Providing a holistic information, advice and friendship service for any additional needs identified you will support older people in Scotland, their carers, families and professionals by telephone. Meeting the Scottish National Standards for Information and Advice Providers, you will act as champion on agreed subjects such as benefits, cost of living, energy advice and building financial resilience. 

Developing and providing regular evaluation and insights into problems facing older people related to cost of living, you will create compelling reports and case studies that can be used to shape and inform our services for older people whilst feeding back on key milestones for our funders.    

Living our values, you will help create better outcomes for older people by empowering and enabling them to access their rights and entitlements. 

The post will be Scotland-based, a blend of office (Edinburgh-based) and home working. As a hybrid role the intention is that office-based and external facing work will constitute 40% of working time over each month. Age Scotland is a flexible employer and flexible work patterns are available.  

In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package: 

• Generous holiday allowance of 39 days (FTE)  

• A range of learning and development opportunities 

• Company sick pay 

• Healthcare cash back scheme 

• Discounted gym membership 

• Cashback scheme from major retailers 

• Contributory pension scheme with employer contributions of 9% 

• A comprehensive package of support though our Employee Assistance Programme 

• Group life cover of three times your annual salary 

• Cycle to work scheme 

• Paid carers leave and dependents’ support 

• The option to buy more holidays or sell them 

• Enhanced family life policies. 

Full details of the role are available below. Please contact recruitment@agescotland.org.uk with any queries about this role. 

Closing date: 12 noon on Tuesday 30th September 2025 

Interviews will take place in Edinburgh on Thursday 9th October 2025

Age Scotland, part of the Age Network, is an independent charity dedicated to improving the later lives of older people on the ageing journey, within a charitable company limited by guarantee and registered in Scotland. Reg No: 153343 Charity No: SC010100. Registered Office: Causewayside House, 160 Causewayside, Edinburgh EH9 1PR